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For agencies and professional services firms

Build client relationships that last and grow

Foxie gives leaders a clear view across their client relationships by bringing together regular feedback from clients, account owners, and delivery teams. See client satisfaction, identify risks early, and uncover opportunities to retain and grow accounts.

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The Foxie dashboard with a blue sidebar: risk and growth signals, relationship status, and recent customer updates across a client portfolio.

Chosen by agencies where client relationships are at the core of the business

  • Wörks
  • luxid
  • UNFAIR
  • Kipinä Software
  • HION
  • WERKLIG
  • KIND
  • Kuudes
  • Heku Ryhmä
  • Digizer
  • ARCO
  • Adventure Club
  • Drama Queen
  • sebitti

How Foxie works

Understand client satisfaction from every perspective

Foxie makes client feedback a regular part of managing your client relationships. It brings together the perspectives of clients, account owners, and delivery teams to reveal risk signals and growth opportunities across your client portfolio.

  1. The Foxie client portfolio list: each account with its customer, internal and account-owner status, ARR, growth and risk counts, last feedback and overall status.

    Client portfolio

    See every client relationship in one view, including its current status, recent feedback and signals, and where attention is needed.

  2. The Foxie risk signals view: a count of risk signals detected, then the list of named concerns such as “scope confusion” and “response time too slow”, each tagged customer or internal, with the person who raised it and when.

    Risk signals

    Identify concerns early through regular client feedback and internal insights. See what the concern is, who raised it, and when.

  3. The Foxie growth opportunities view: a count of growth signals detected, then the list of flagged openings such as “new product launch coming in Q3” and “expanding scope to social media”, each tagged customer or internal, with source and date.

    Growth opportunities

    Identify client needs and plans that could lead to expanded scope, new projects, or additional work.

Customer results

Turn client feedback into stronger, longer-lasting relationships

Regular client satisfaction measurement helps leadership see what is happening across client relationships before problems turn into lost clients or revenue.

Anonymous customer story, six-month period

A growing company gained a reliable view of its client relationships

Regular evaluations from clients and account owners helped leadership see which relationships needed attention and where opportunities were emerging.

87
risk signals identified
24
growth opportunities identified
€145K
in revenue identified as at risk
Read the customer story

Anonymous customer story, six-month period

Early risk detection helped save 8% of client revenue

The company reviewed emerging issues together with its clients, agreed on actions, and followed each issue until it was resolved.

8%
of client revenue was at risk, and kept
114
development points identified
91
resolved by account managers directly
Read the customer story

Aggregated customer data, shared with permission. No customer names or individual responses are shown.

Improve client satisfaction, retention and growth

Get a clear management view of your client relationships and know where attention is needed.

Book a demo