ENFI
Book a demo

For agencies and professional services firms

Build client relationships that last and grow

Foxie gives leaders a clear view across their client relationships by bringing together regular feedback from clients, account owners, and delivery teams. See client satisfaction, identify risks early, and uncover opportunities to retain and grow accounts.

Book a demoStart free trial
The Foxie dashboard with a blue sidebar: risk and growth signals, relationship status, and recent customer updates across a client portfolio.

Chosen by agencies where client relationships are at the core of the business

  • Wörks
  • luxid
  • UNFAIR
  • Kipinä Software
  • HION
  • WERKLIG
  • KIND
  • Kuudes
  • Heku Ryhmä
  • Digizer
  • ARCO
  • Adventure Club
  • Drama Queen
  • sebitti

How Foxie works

Understand client satisfaction from every perspective

Foxie makes client feedback a regular part of managing your client relationships. It brings together the perspectives of clients, account owners, and delivery teams to reveal risk signals and growth opportunities across your client portfolio.

  1. The Foxie client portfolio list: each account with its customer, internal and account-owner status, ARR, growth and risk counts, last feedback and overall status.

    Client portfolio

    See every client relationship in one view, including its current status, recent feedback and signals, and where attention is needed.

  2. The Foxie risk signals view: a count of risk signals detected, then the list of named concerns such as “scope confusion” and “response time too slow”, each tagged customer or internal, with the person who raised it and when.

    Risk signals

    Identify concerns early through regular client feedback and internal insights. See what the concern is, who raised it, and when.

  3. The Foxie growth opportunities view: a count of growth signals detected, then the list of flagged openings such as “new product launch coming in Q3” and “expanding scope to social media”, each tagged customer or internal, with source and date.

    Growth opportunities

    Identify client needs and plans that could lead to expanded scope, new projects, or additional work.

Insights

Practical Insights for Stronger B2B Client Relationships

All articles

  1. Customer Retention & Growth

    When do clients start considering a new partner? We listened to both sides

    Interviews with client-side decision makers and professional services leaders: what decided whether a partnership continued, and why clients could already be weighing alternatives while things looked normal.

    Read article

  2. Customer Experience & Delivery Quality

    NPS without context can be misleading: how to interpret the score in B2B client relationships

    When experts serve long-standing clients personally and tailor their services to each client’s needs, the NPS score alone covers only a narrow part of the relationship. Here is how to track the score without getting a distorted picture.

    Read article

  3. Customer Experience & Delivery Quality

    How to measure client satisfaction reliably in B2B relationships

    Find out whether decision makers see the value and whether operational contacts find the collaboration smooth, then compare their views with your own team’s assessment.

    Read article

Improve client satisfaction, retention and growth

Get a clear management view of your client relationships and know where attention is needed.

Book a demo