Anonymous customer story, six-month period
A growing company gained a reliable view of its client relationships
Regular evaluations from clients and account owners helped leadership see which relationships needed attention and where opportunities were emerging.
- 87
- risk signals identified
- 24
- growth opportunities identified
- €145K
- in revenue identified as at risk
Read the customer story→Anonymous customer story, six-month period
Early risk detection helped protect client revenue
The company reviewed emerging issues together with its clients, agreed on actions, and followed each issue until it was resolved.
- 8%
- of client revenue identified as at risk and retained
- 114
- development points identified
- 91
- resolved by account managers directly
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