FOXIE FOR IT SERVICES AND SOFTWARE CONSULTANCIES

Use client feedback to improve delivery and develop your experts

Foxie gathers regular evaluations throughout client work. Experts receive client feedback and evaluate their own performance, while account owners see delivery quality, client expectations, risks, and growth opportunities across projects.

The Foxie dashboard with a blue sidebar: risk and growth signals, relationship status, and recent customer updates across a client portfolio.

WHY IT SERVICES AND SOFTWARE CONSULTANCIES USE FOXIE

Make expert performance and client expectations visible

Client feedback is valuable for both project leadership and individual experts. Foxie collects it consistently and connects it to the people and projects it concerns.

  • Combine client feedback with self-evaluation

    Each expert evaluates their own work and sees how the client evaluates the same assignment, making strengths and development areas easier to identify.

  • Build evidence-based skills profiles

    Create a profile based on client evaluations across assignments. Use the insight to support sales, plan new projects, and assemble teams with the right strengths.

  • Collect feedback at scale while keeping it personal

    Automate evaluation requests across a large number of clients and experts. Requests remain personal and relevant to the recipient, making consistent feedback collection manageable.

ONE VIEW FOR EACH EXPERT

See strengths and development areas across client work

Bring together the feedback an expert receives across projects and clients. See recurring strengths, development areas, and the experience behind each evaluation.

  • Client feedback connected to the individual expert
  • Strengths and development areas over time
  • Insight for sales, staffing, and team planning

HOW IT WORKS

Make feedback useful for both experts and account owners

  1. Collect personal client evaluations

    Clients receive short evaluation requests connected to the expert, project, and work they know.

  2. Route feedback automatically

    Expert-specific feedback reaches the expert, while account-level feedback reaches the responsible account owner.

  3. Review and use the insight

    Experts review their personal feedback, while account owners check account-level risks and growth opportunities and mark them as handled.

Make every client evaluation useful

See how Foxie can help your consultancy develop its people, follow client expectations, and manage feedback across a growing portfolio.